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January 6th
06.01.2009
06.01.2009
06.01.2009
06.01.2009
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RETURN POLICY



Returns Must:

* Be returned in their original packaging and original condition.

* Not appear to have been worn or washed.

* Be received by our customer care department within seven days from their delivery date.

Returns Must Not:

* Be altered or damaged due to customer misuse or abuse.

* Have self-generated rips, tears, snags, stains, etc, due to customer misuse or abuse.

* Smell of smoke, perfumes, deodorants, lotions, or any other fragrances or odors.

Please read below when requesting to replace defective products.

Every product is thoroughly inspected for manufacture defects before shipment. However; occasionally, a defective product may get overlooked. If you receive a defective product, please submit a damaged product claim within seven days from the date you receive the defective product. If we determine (after inspection) the defect is due to manufacture error, we will replace the product at no additional cost to you and issue a store credit to your customer account in the amount of the return shipping costs you paid.

 

If you are ever dissatisfied with the goods provided, for any reason, please email a brief explanation of your dissatisfaction and we will promptly address the issue.

 

If a product is returned for a color, size, or style change, a forty ($40.00) dollar shipping, handling and restocking fee will be applied. The Customer will be responsible for costs incurred for returning the said item. We do not charge fees when replacing defective products or to issue a store credit.

 

Please follow instructions listed below when filing a damage product claim:

 

* A claim must be submitted within 7 days from the date the product was delivered, and prior to its return.

* Include your name, invoice & product numbers, and a brief explanation of the products defect.

* We will not accept products with self-generated rips, tears, snags, stains, etc., or worn, washed, stained, altered, misused or abuse products, or products smelling of smoke, perfumes, deodorants, lotions or other fragrances and/or odors.

* Due to different browser and pixel settings the colors displayed on a web page may vary, making product colors appear darker or lighter than the actual colors of a product.

* We reserve the right to dispute any damaged product claim, if, after our inspection of the product, we determine the defect is not due to manufacture error, but was caused by self-generation, or the misuse or abuse of the product by the customer.

* Your privacy is very important to us, please read our privacy policy



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